Faqs

The dooup is one of a kind. It’s natural to have questions. If yours isn’t here, please get in touch!

The Garden is an extension of the home. If yours is used as a toilet, you need a dooup.

Will it work in my garden?

The dooup will clear from all types of lawn. It works best with short grass and artificial grass. When clearing from long and thick grass, it is best to tilt the lever back slightly before pushing and lifting in one swift, firm motion. This technique is demonstrated on the support video here.

 

We do not recommend buying a dooup if you will be using on very flat surfaces!

Will the sanitiser damage my lawn?

Grass types vary considerably but this sanitising fluid is PH neutral and of a low toxicity. It does not burn, poison or cause damage. It can be effective against preventing the spread of bacteria and parasites. 

 

Repetition tests have been carried out on various grass samples with no negative effects found.

How will I know when the bag needs replacing?

For one small dog (based on depositing once per day in the garden), we estimate that you could get around 7-10 days worth of waste in one bag.  5-7 days for one medium sized dog, and around 3-5 days for large dog.

A complimentary pack of 10 self-sealing bags is included with every dooup Starter Pack so you can monitor how many collections you store before the bag needs replacing.

Your dooup will stop collecting when the storage chamber is full. 

TIP: We advise tilting the dooup back and giving it a little shake before lifting away. This will create more space in the storage chamber. Watch the video

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